Phone: (02) 4721 7737
We understand that making an insurance claim can be a challenging and sometimes stressful experience, particularly following an unexpected event or loss.
Our team assists clients throughout the claims process by helping them understand claim requirements, communicate with insurers and progress their claim from lodgement through to resolution.
Our goal is to provide support and guidance during the claims process while helping clients navigate insurer requirements and claims documentation.
How We Assist
Claims Guidance and Support: Our team can assist you in understanding the claims process, gathering relevant information and submitting claim documentation to your insurer.
Claims Administration Assistance: We help clients manage claim-related paperwork, correspondence and information requests, reducing the administrative burden during what can often be a difficult time.
Liaison with Insurers: As your insurance broker, we can act as a point of contact between you and the insurer, helping facilitate communication and keeping you informed throughout the claims process.
Ongoing Claim Monitoring: We monitor the progress of claims and assist with follow-up enquiries to help ensure the claim continues to progress through the insurer's assessment process.
If you are in immediate danger or require urgent medical assistance, call 000 immediately.
If your property has been impacted by storm, wind, hail, flooding or fallen trees, contact the NSW State Emergency Service (SES) on 132 500 for emergency assistance relating to storm and flood damage.
Emergency Make Safe Services
Emergency Trade Services
📞 1300 755 455
Available 24 hours a day, 7 days a week
Johns Lyng Group
📞 1300 218 992
Available 24 hours a day, 7 days a week
